EngageHQ

Unified Customer Engagement Platform

Transform how you connect with customers through personalized campaigns, powerful loyalty programs, and intelligent content management. EngageHQ consolidates all your customer engagement tools into one comprehensive platform designed for modern retail.

Key Features

Content Management System

Create and manage engaging content for your website, mobile app, and digital displays with an intuitive CMS.

Campaign Management

Design, launch, and track marketing campaigns across email, SMS, push notifications, and in-store displays.

Loyalty Programs

Build and manage sophisticated loyalty programs with points, tiers, rewards, and personalized offers.

Customer Intelligence

Unified customer profiles with purchase history, preferences, and behavioral insights for personalized engagement.

Offer Management

Create targeted offers and promotions with advanced segmentation, scheduling, and redemption tracking.

Cooperative Features

Manage multi-retailer networks with shared campaigns, cooperative marketing, and aggregated insights.

Use Cases

See how EngageHQ solves real-world challenges

Personalized Customer Engagement

Deliver the right message to the right customer at the right time with intelligent segmentation and automated campaigns.

• Behavioral targeting based on purchase history
• Automated triggered campaigns for key events
• A/B testing for campaign optimization
• Multi-channel engagement orchestration

Loyalty & Retention Programs

Build lasting customer relationships with comprehensive loyalty programs that drive repeat visits and higher basket sizes.

• Flexible points and rewards system
• Tiered membership levels
• Personalized reward recommendations
• Gamification and engagement mechanics

Cooperative Marketing Networks

Enable multiple retailers to collaborate on marketing initiatives while maintaining individual brand identity and control.

• Shared campaign templates and assets
• Aggregated customer insights across network
• Cooperative funding and cost allocation
• Network-wide promotions with local customization

Integrations

EngageHQ works seamlessly with other ShopHero services

DataCore \ Access product catalog for campaigns and offers MediaMax \ Coordinate campaigns with retail media advertising CommerceStream \ Real-time event triggers for automated campaigns

Ready to get started with EngageHQ?

Contact our team to learn how EngageHQ can transform your retail operation.