IntegrationHub

Connect every vendor system in your retail stack

IntegrationHub is the bridge between ShopHero and the rest of your retail technology stack. Pre-built connectors for major POS, loyalty, ERP, and payment vendors mean you can onboard a new retailer or swap a vendor in days — not months — with full audit trails and zero engineering overhead.

Key Features

Pre-Built Vendor Connectors

Out-of-the-box integrations with major POS systems, loyalty providers, ERP platforms, and payment processors — no custom code required.

Bidirectional Data Sync

Push and pull data between ShopHero services and external systems in real time, with built-in conflict resolution and retry logic.

Configurable Field Mapping

Map fields between systems through a visual interface — no engineering involvement needed to onboard a new retailer or vendor.

Webhook & Event Routing

Route inbound webhooks and outbound events from CommerceStream to the right downstream system with filtering, transformation, and replay.

Sandbox & Staging Environments

Test every integration against vendor sandboxes before promoting to production. Roll back instantly if something breaks.

Observability & Audit Trail

Full visibility into every payload, transformation, and failure. Auditable history of every change a vendor system has made.

Use Cases

See how IntegrationHub solves real-world challenges

Onboarding a New Retailer

Connect a new retailer to your wholesaler network in days rather than months, regardless of what POS or ERP they run.

• Pre-built connectors for most retail POS systems
• Visual field mapping for proprietary systems
• Sandbox-first onboarding workflow
• Per-retailer configuration without code

Loyalty Provider Integration

Plug in your existing loyalty provider — or swap in a new one — without rewiring your entire stack.

• Bidirectional point/balance sync
• Real-time member lookup
• Provider-agnostic abstraction layer
• Zero downtime provider migration

ERP & Accounting Sync

Keep your ERP and accounting systems in lockstep with ShopHero — inventory, orders, AR/AP, and settlement.

• Scheduled and event-driven sync
• Configurable mapping per ledger
• Conflict resolution with audit trail
• Supports SAP, NetSuite, QuickBooks, and others

Integrations

IntegrationHub works seamlessly with other ShopHero services

• DataCore
  Sync product catalogs and inventory with external systems
• CommerceStream
  Route real-time events to and from vendor webhooks
• EngageHQ
  Bridge loyalty programs with third-party providers
• TransactCore
  Reconcile payment data with ERP and accounting systems

Ready to get started with IntegrationHub?

Contact our team to learn how IntegrationHub can transform your retail operation.