# IntegrationHub

Connect every vendor system in your retail stack

IntegrationHub is the bridge between ShopHero and the rest of your retail technology stack. Pre-built connectors for major POS, loyalty, ERP, and payment vendors mean you can onboard a new retailer or swap a vendor in days — not months — with full audit trails and zero engineering overhead.

## Key Features

### Pre-Built Vendor Connectors

Out-of-the-box integrations with major POS systems, loyalty providers, ERP platforms, and payment processors — no custom code required.

### Bidirectional Data Sync

Push and pull data between ShopHero services and external systems in real time, with built-in conflict resolution and retry logic.

### Configurable Field Mapping

Map fields between systems through a visual interface — no engineering involvement needed to onboard a new retailer or vendor.

### Webhook & Event Routing

Route inbound webhooks and outbound events from CommerceStream to the right downstream system with filtering, transformation, and replay.

### Sandbox & Staging Environments

Test every integration against vendor sandboxes before promoting to production. Roll back instantly if something breaks.

### Observability & Audit Trail

Full visibility into every payload, transformation, and failure. Auditable history of every change a vendor system has made.

## Use Cases

See how IntegrationHub solves real-world challenges

### Onboarding a New Retailer

Connect a new retailer to your wholesaler network in days rather than months, regardless of what POS or ERP they run.

- Pre-built connectors for most retail POS systems
- Visual field mapping for proprietary systems
- Sandbox-first onboarding workflow
- Per-retailer configuration without code

### Loyalty Provider Integration

Plug in your existing loyalty provider — or swap in a new one — without rewiring your entire stack.

- Bidirectional point/balance sync
- Real-time member lookup
- Provider-agnostic abstraction layer
- Zero downtime provider migration

### ERP & Accounting Sync

Keep your ERP and accounting systems in lockstep with ShopHero — inventory, orders, AR/AP, and settlement.

- Scheduled and event-driven sync
- Configurable mapping per ledger
- Conflict resolution with audit trail
- Supports SAP, NetSuite, QuickBooks, and others

## Integrations

IntegrationHub works seamlessly with other ShopHero services

- **DataCore**  
  Sync product catalogs and inventory with external systems  
- **CommerceStream**  
  Route real-time events to and from vendor webhooks  
- **EngageHQ**  
  Bridge loyalty programs with third-party providers  
- **TransactCore**  
  Reconcile payment data with ERP and accounting systems

## Ready to get started with IntegrationHub?

Contact our team to learn how IntegrationHub can transform your retail operation.