The Complete Retail Success Platform

Built for the way you do business

Whether you run a single grocery store or distribute to hundreds, ShopHero connects your data, your customers, and your operations into one powerful platform.

Solutions tailored to your business

Every corner of the food and retail industry has unique challenges. We built solutions that speak directly to yours.

• Independent Grocery Retailers
  Compete with the chains using enterprise-grade technology built for your store.
• Grocery Wholesalers & Distributors
  Unify your retailer network with real-time data and seamless coordination.
• Restaurant & Foodservice Operators
  Streamline orders, menus, and kitchen operations across every location.
• CPG Brands & Manufacturers
  Reach the right shoppers with targeted retail media and rich data.

One platform, every corner of retail

Unlike fragmented point solutions, ShopHero is an integrated ecosystem where every service strengthens the others.

Unified Data Foundation

A single source of truth for products, pricing, inventory, and customers — shared across every service and touchpoint.

Real-Time Connectivity

Every device, every store, every partner — connected through event streaming that keeps your entire operation in sync.

AI Built In, Not Bolted On

A shared AI substrate powers every service — from customer-intelligence and personalized engagement to embedded assistants in your apps. Grounded in your real data, governed by platform-wide policy.

Modular by Design

Start with what you need, grow into what you want. Every service is independently powerful and seamlessly integrated.

AI in action

SupplyHub

Powered by AiCore

From paper invoice to structured data, in seconds

Independent grocers receive dozens of paper supplier invoices a week — bread, dairy, soda, chips, produce. SupplyHub turns a phone photo of any of them into a structured invoice with every line item extracted: vendor, UPC, pack size, costs. The vision call happens through AiCore's service-to-service messages endpoint, audited and metered like every other AI call on the platform.

The same AiCore substrate powers MessageHub's in-app assistants and InsightCore's predictive analytics. One AI layer, governed centrally — every service builds on it, none of them reinvent it.

Real-time in action

CommerceStream

Built on CommerceStream

A price change at HQ, every shelf tag in seconds

When a price changes in PriceIQ, CommerceStream broadcasts the update to every register, every electronic shelf label, every screen in the store — and to your e-commerce storefront — in seconds, not in a nightly batch. The same event bus carries inventory changes, order events, and device state.

CommerceStream also wires KitchenClick's front-of-house ↔ back-of-house communication, eCommerce360's live inventory, and StreamCart's smart-cart promotions. One real-time fabric, everywhere.

Unified data in action

DataCore

Built on DataCore

One product, every storefront and shelf

A product description, image, and attribute set live in DataCore once. Your e-commerce site, your shelf labels, your kitchen display, your retailer partners — they all pull from the same record. Update once, propagate everywhere, without the spreadsheet ping-pong.

Hierarchical inheritance lets a wholesaler set a base catalog while individual retailers override per-store. PriceIQ, MerchIQ, EngageHQ, and MediaMax all build on the same data layer.

Modular in action

eCommerce360

Start here. Grow from here.

Start with what you need. Add what you grow into.

Most independent grocers start with eCommerce360 — a branded online store and mobile app under their own domain, not a marketplace. From there they layer in EngageHQ for loyalty, PriceIQ for promotions, MerchIQ for shelf intelligence, SupplyHub for receiving. Each service stands alone; each one strengthens the others.

No big-bang migration, no all-or-nothing contract. Every new service inherits the catalog, the customers, and the real-time fabric already in place — so adding one never means rewiring the rest.

Customer intelligence in action

EngageHQ

Built on EngageHQ

Every shopper, one profile, every touchpoint

EngageHQ ties together unified customer profiles, loyalty mechanics, personalized offers, and digital circulars. A shopper signs up online, earns points at the register, redeems an offer on the smart cart, and gets a personalized message — all tied to the same identity, with consent governed centrally.

AiCore drives the personalization (delivered via MessageHub), DataCore supplies the catalog, CommerceStream pushes the live events. Engagement is a story the whole platform tells together — not a bolted-on CRM.

Powerful Services, Seamlessly Connected

Fourteen specialized services that work together to power your entire retail operation.

• eCommerce360
  Complete online grocery platform with branded storefronts, mobile apps, and efficient order fulfillment.
• EngageHQ
  Unified customer engagement platform with CMS, campaigns, loyalty programs, and customer intelligence.
• KitchenClick
  Complete restaurant POS system with kitchen display, menu management, and streamlined order processing.
• DataCore
  Centralized master data management for products, inventory, and pricing across your entire retail operation.
• PriceIQ
  Intelligent pricing management with promotional planning, price resolution, and compliance tracking.
• CommerceStream
  Real-time event streaming and WebSocket infrastructure connecting all your devices and services.
• TransactCore
  Secure payment processing with Stripe Connect integration for seamless multi-tenant transactions.
• MediaMax
  Retail media network platform for in-store advertising, campaign management, and revenue sharing.
• InsightCore
  Advanced analytics and AI-powered insights to drive data-informed business decisions.
• StreamCart
  Interactive smart cart platform with in-store promotions, digital offers, and AI-powered shopping assistance.
• MerchIQ
  Merchandising intelligence for assortment planning, shelf execution, and product availability tracking.
• IntegrationHub
  External vendor integration platform with pre-built connectors for POS, loyalty, ERP, and payment systems.
• MessageHub
  Unified messaging across SMS, email, push, in-app, and WhatsApp — with an embedded AI assistant grounded in your platform data.
• SupplyHub
  Direct Store Delivery receiving and reconciliation with AI-powered invoice extraction, vendor management, and catalog matching.

Get the details and get going

Ready to transform your retail operation? Let's talk about how ShopHero can help you succeed.