From order to plate, simplified
Whether you run a single restaurant or a multi-concept operation, ShopHero connects your front of house, kitchen, and customers into one seamless flow.
What operators see when the flow is unified
The difference between a kitchen running three systems and a kitchen running one.
–32%
Ticket time reduction with kitchen display vs. paper tickets
6 channels
Walk-in, phone, online, kiosk, app, third-party — one ticket flow
+18%
Repeat visit rate when loyalty is wired into the POS, not bolted on
< 30 sec
From kitchen "ready" to runner notification with CommerceStream
The challenges of modern foodservice
Orders come from everywhere, expectations are high, and margins are thin. You need technology that keeps up.
Order Management Chaos
Walk-in, phone, online, kiosk, third-party delivery — orders come from everywhere. Without a unified system, things get lost, delayed, or wrong.
Kitchen Efficiency
Slow ticket times, miscommunication between front and back of house, and disorganized prep lead to poor customer experiences and wasted food.
Multi-Location Operations
Running multiple restaurants or concepts means managing different menus, pricing, staff, and operations — but you need consistency and centralized control.
Customer Loyalty & Retention
Diners have more choices than ever. Without a loyalty program and personalized engagement, you are leaving repeat business on the table.
One flow from incoming order to repeat guest
Every channel feeds the same ticket queue. Every payment closes the same loop. Every diner gets pulled back.
- Order In
Any channel, any device - KitchenClick
POS + KDS + Kiosk - DataCore
Menu & recipe data - CommerceStream
FOH ↔ BOH sync - TransactCore
Tips, splits, settle - EngageHQ
Loyalty & invites - Repeat Guest
Higher check, more visits
Tap any service in the flow to learn more about how it works on its own.
Your restaurant operations toolkit
Purpose-built services for every part of your restaurant operation.
The foundation
[KitchenClick Complete restaurant POS with kitchen display system, menu management, kiosk ordering, and real-time ticket tracking.]
[TransactCore Fast, secure payment processing with tip handling, split payments, and multi-location settlement.]
[DataCore Centralized menu data, ingredient tracking, and recipe management that stays consistent across all locations.]
[CommerceStream Real-time connectivity between POS, kitchen displays, kiosks, and delivery platforms — everything stays in sync.]
Once the kitchen is humming
[EngageHQ Loyalty programs, targeted promotions, and digital marketing that bring diners back again and again.]
[InsightCore Menu performance, daypart trends, server-level analytics, and AI-powered insights for smarter operations.]
[MessageHub Order-ready alerts, reservation reminders, two-way guest messaging, and an in-app AI assistant grounded in your real menu and operations data.]
[SupplyHub Receive bread, produce, dairy, and beverage DSD deliveries with AI invoice extraction — stop typing supplier paperwork into your back-office system.]
"We went from three different tablets at the line — DoorDash, online ordering, our POS — to one screen showing every ticket. Ticket times dropped, mistakes dropped, and the kitchen actually breathes during the rush now."
Owner
Multi-Concept Restaurant Operator
Common questions from operators
The questions every owner asks before they switch POS providers.
Do you integrate with third-party delivery (DoorDash, Uber Eats, Grubhub)?
Yes. KitchenClick consolidates third-party delivery orders into the same ticket flow as your direct channels, so the kitchen sees one queue. Menu/pricing changes push out to those platforms automatically.
Can we run different menus at different locations?
Yes. DataCore supports a parent/child menu hierarchy — a shared base menu with per-location overrides for pricing, availability, and even item variations. One change at the parent flows to every store that inherits.
What hardware do we need?
KitchenClick runs on standard touchscreen tablets and printers — we publish a hardware compatibility list. Many operators bring existing hardware. For new locations we offer a recommended bundle.
How does the loyalty program work?
EngageHQ supports points-based, visit-based, and tier-based loyalty out of the box — accrual happens at the POS automatically. Targeted offers go out via email, SMS, or in-app push based on diner behavior.
What happens during an internet outage?
KitchenClick has an offline mode — orders queue locally and sync once connectivity returns. Card payments use the standard offline-authorization flow that processors support; we surface clear status to the cashier the whole time.
How long does onboarding take?
A single-location restaurant can typically be live within two to three weeks. Multi-concept or multi-location rollouts run on a phased plan we build with you during discovery.
Ready to streamline your operation?
A 30-minute call covers your current stack, your service model, and what a low-disruption switchover could look like.